Frequently Asked Questions

Get answers to your questions about our AI-powered teledentistry photo checks and clinic referrals.

Bright Smile offers expert dental care through simple photo uploads. Our AI-powered analysis detects issues early, guides you to nearby clinics, and ensures you get the right treatment at the right time.

What is AI-powered teledentistry photo check?

Our AI-powered teledentistry photo check allows you to capture clear photos of your teeth and gums using your smartphone. These images are then analyzed by advanced algorithms trained specifically on dental health patterns. The system identifies potential issues such as cavities, gum inflammation, or tooth misalignment, providing an initial diagnosis that helps guide your next steps towards proper care.

How accurate are the photo checks?

With over 80% accuracy, our AI system can detect most common dental problems from photos alone. This includes early signs of tooth decay, gingivitis, and even minor fractures. While we always recommend seeing a dentist for a full examination, our photo check gives you a reliable first insight into your oral health status—especially useful if you're in a city where dental clinics may be limited or hard to reach.

Is my privacy protected during the photo check?

Absolutely. We take data protection seriously. All uploaded images are encrypted and stored securely. They are deleted immediately after processing unless you choose to save them for future reference. We do not share or sell your personal information or dental data with third parties. Your privacy is central to how we operate.

How long does it take to get results?

Results are available within 24 hours of uploading your photos. Our team reviews each image carefully, ensuring a thorough assessment before delivering personalized insights and recommendations tailored to your condition. This quick turnaround means you can make informed decisions about your dental care without delay.

Can I get a referral to a local dentist after the check?

Yes! If your photo check indicates a need for further attention, we connect you with trusted dentists from our network of over 1000 partner clinics across India. Whether you’re in Mumbai, Delhi, Bangalore, or a smaller town like Indore or Coimbatore, we help you find the nearest professional who can provide hands-on treatment. Referrals come with detailed notes so the dentist knows exactly what was identified.

What happens if I don’t have access to a smartphone?

We understand not everyone has a smartphone or internet access. In such cases, we offer alternative options including guidance to community health centres or partnering with local medical professionals who can assist with basic image capture. Additionally, we work with telemedicine platforms to support rural communities in accessing our services through mobile devices shared within villages or health camps.

Are there any charges for using the service?

Each photo check costs ₹500. This one-time fee covers the entire process—from image upload to expert review and clinic referral when needed. It’s an affordable way to gain valuable insights into your dental health without needing to visit a clinic upfront. We also offer discounts for students and senior citizens under special arrangements.

What kind of dental problems can be detected via photo?

Our AI can identify a range of common dental concerns including cavities, plaque buildup, gum swelling, tooth discoloration, cracked teeth, and early signs of periodontal disease. It also flags potential orthodontic issues like misaligned teeth or gaps. While it cannot replace a clinical exam, it serves as a powerful screening tool for early intervention, helping prevent more serious conditions down the line.

Get in touch

Have more questions? Reach out to us anytime.

Address: Unit 49, 3rd Floor, DLF Phase 3, Gurugram, Haryana 122002, India